Site Terms of Use
Seat numbers cannot be promised or guaranteed during the tour. Please refrain from insisting.
Our vehicles depart from the designated departure points at the specified times for each tour. Please be present at the departure point at least 5 minutes before the departure time. Our vehicles depart on time. Guests who are late and unable to join the tour cannot claim any rights.
The contact number of the tour staff will be sent via SMS to the phone number you provided during the reservation prior to the tour date. Please ensure that the contact number you provided is correct. Otherwise, the responsibility lies with you.
If minors under 18 are not accompanied by one or both of their parents during the tour, it is mandatory to carry the required consent documents during the trip.
The guide reserves the right to adjust the schedule and flow of the program if deemed necessary due to weather conditions, adverse road conditions, or other similar reasons, provided that the entire program is completed. The hotels specified in the program may be changed, provided they are of the same standard and location.
Our tour is a package that includes guidance, transportation, accommodation, and local tours, and cannot be considered separately. Unused transportation, accommodation, local tours, etc., cannot be refunded. If the minimum number of participants is not met, the tour may be postponed to a different date or canceled. In such a case, our guests will be personally notified one (1) day in advance. The minimum number of participants is 25.
hammammia.com is not responsible for locations that cannot be visited as stated in the tour program due to force majeure (weather, road conditions, crowding at the sites, etc.) or if our guests do not comply with the timing provided by our guide.
If the agency does not reach the required number of participants, they may send customers to another agency with a similar tour program to avoid canceling the tour, thereby ensuring the customer’s holiday plans remain intact.
The return time of the tours may vary depending on traffic conditions; no definite return time can be guaranteed.
For overnight tours, the 0–6 age child discount is applied when accompanied by two adults and is applicable for only one child.
Foreign guests who are not citizens of the Republic of Turkey do not pay an extra fee for this tour. Since the museum card application is exclusive to Turkish citizens, a museum card is not provided. The latest published circular renders the previous one invalid.
Our vehicles depart from the designated departure points at the specified times for each tour. Please be present at the departure point at least 5 minutes before the departure time. Our vehicles depart on time. Guests who are late and unable to join the tour cannot claim any rights.
The contact number of the tour staff will be sent via SMS to the phone number you provided during the reservation prior to the tour date. Please ensure that the contact number you provided is correct. Otherwise, the responsibility lies with you.
If minors under 18 are not accompanied by one or both of their parents during the tour, it is mandatory to carry the required consent documents during the trip.
The guide reserves the right to adjust the schedule and flow of the program if deemed necessary due to weather conditions, adverse road conditions, or other similar reasons, provided that the entire program is completed. The hotels specified in the program may be changed, provided they are of the same standard and location.
Our tour is a package that includes guidance, transportation, accommodation, and local tours, and cannot be considered separately. Unused transportation, accommodation, local tours, etc., cannot be refunded. If the minimum number of participants is not met, the tour may be postponed to a different date or canceled. In such a case, our guests will be personally notified one (1) day in advance. The minimum number of participants is 25.
hammammia.com is not responsible for locations that cannot be visited as stated in the tour program due to force majeure (weather, road conditions, crowding at the sites, etc.) or if our guests do not comply with the timing provided by our guide.
If the agency does not reach the required number of participants, they may send customers to another agency with a similar tour program to avoid canceling the tour, thereby ensuring the customer’s holiday plans remain intact.
The return time of the tours may vary depending on traffic conditions; no definite return time can be guaranteed.
For overnight tours, the 0–6 age child discount is applied when accompanied by two adults and is applicable for only one child.
Foreign guests who are not citizens of the Republic of Turkey do not pay an extra fee for this tour. Since the museum card application is exclusive to Turkish citizens, a museum card is not provided. The latest published circular renders the previous one invalid.